1-800-465-6955

Service Writer

THIS POSITION HAS BEEN FILLED

Locations: Sault Ste Marie

What we do:

Equipment World Inc. has been providing Innovative Solutions in Northern Ontario since 1973. We offer Sales, Leasing, Rentals, Parts, Service & Training for the Forestry, Mining, Industrial, Farming, Freight and Material Handling industries. We also provide turn-key Technical Construction Specialties for Commercial, Institutional and Educational Facilities.

Equipment World - Sault Ste Marie is seeking our next great Service Writer to join our Service Administration Team.

Duties include but are not limited to:

  • Complete customer pre-invoicing and obtain purchase orders
  • Keep all work orders current – review BO report frequently and cross reference WIP list to BO report
  • In conjunction with Service Manager, coordinate schedule for mechanics & job assignments (includes out of town work)
  • Manage safety certificates on annuals
  • Coordinate reports and track Preventative Maintenance Service
  • In conjunction with Service Manager help maintain department policies & procedures, health & safety issues, tool requirements, etc
  • Act as liaison with Parts & Service dept (technicians) by ensuring parts are ready for work to be performed
  • Respond to customer inquiries by maintaining good customer relations and resolve problems
  • Interact with suppliers, coworkers, management and customers via phone, electronic mail, and in person
  • Audit of log books, van logs, tool cribs, monthly inspection logs

The successful candidate should have excellent organizational and communication skills and be well-versed in computer programs including Microsoft Office and web-applications. Experience with SAGE is considered an asset but not required. Candidates with experience in service departments or mechanical skills will be given priority.

We offer a comprehensive salary & full benefits program along with the support you need to succeed!

At Equipment World, We BUILD Careers!

Accommodation is available throughout every stage of the recruitment process - contact us for further detail!

Job Types: Full-time, Permanent

Salary: $22.00-$24.00 per hour

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • RRSP match
  • Vision care

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Service Department: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: In person